Quality Policy

Our quality policy as Maltepe University Faculty of Medicine Hospitals, which continues its existence with the awareness of local, national and universal obligations brought by being a university hospital;

To provide preventive health care practices with proven usefulness and cost-effectiveness, which are the needs of healthy individuals, taking into account the satisfaction of the service recipients, To provide evidence-based, qualified treatment services by constantly measuring the satisfaction of patients and their relatives by creating laboratory, emergency service, polyclinic, clinic and intensive care environments preferred by the patients. To provide the highest quality inpatient care in clinics and intensive care units with periodic trainings and continuous improvement in nursing services, To continuously monitor employee satisfaction with periodic surveys and to create a preferable hospital environment for employment by encouraging employees to participate in quality management, It is to adopt a transparent hospital management model with focused, performance-monitored and continuously improved processes.